Lifetime Home Support: The Key to Lifelong Real Estate Success

Since 2017, Amy Stockberger Real Estate has had the highest sales of any team in South Dakota. More impressive still, they have some of the highest client-satisfaction ratings in the entire industry. What’s their secret? According to Amy, it’s the unrivaled level of support that they offer, which is based on her Lifetime Home Support™ system. Listen to today’s interview with Amy and discover what you can do to deliver unrivaled real estate service in your market while unlocking additional streams of revenue. This could be a game changer for your business; don’t miss it!

Listen to today’s show and learn:

Amy Stockberger’s start in real estate [1:36]
Amy’s sales stats and goals [3:40]
The Sioux Falls real estate market [4:30]
Systematizing from the start [5:40]
The benefits of joining a real estate team [7:18]
The most important system to start with [8:45]
Why communication should be one of every real estate agent’s core values [9:34]
Tips on staying top of mind [13:43]
Affiliates agents should partner with for better client service [16:41]
Building out a Lifetime Home Support program [21:37]
Amy’s sources for new real estate leads [24:40]
How to boost your ISA’s conversion rate with a quick hook [25:25]
The “love it or leave it” guarantee [26:13]
Strategies for agents in today’s competitive real estate markets [27:18]
Building a relationship-based business [29:34]
How to implement a client VIP program like a pro [30:03]
An easy way for team leaders to boost agent retention [32:25]
Systematizing client-appreciation events [34:04]
The only way to scale in real estate [34:54]
Amy’s real estate predictions for 2023 [36:10]
Building a real estate business that can withstand all market conditions [37:54]
Where to find and follow Amy Stockberger [38:55]

Amy Stockberger

Amy and her husband are Broker/Owners of Amy Stockberger Real Estate and run a “Team-erage” brokerage model. They have been the highest producing team in the state of South Dakota since 2017 and rank #23rd in the nation by Real Trends. They served 559 clients, $171 million in volume, in 2021 with 15 agents on their team, and 486 clients, $166 million in volume, in 2022 with a total of 20 agents.

Amy created a unique and all-inclusive Lifetime Home Support™ system that turns their clients into referral machines, resulting in over 70% of their business sourced from relationship referrals. Amy has successfully monetized each pillar of her Lifetime Home Support model, which has added a lucrative revenue stream while gaining client AND agent loyalty like no other!

Amy’s Lifetime Home Support model includes systems and strategies for their clients before, during, and after the sale. The before and after are often as, if not MORE, important as during the buying and selling process. These Lifetime Home Support pillars save their clients time, stress, and money making them super “sticky” to not only clients, but also their agents. Amy’s agents have an average tenure of six years and, on average, sell over 30 homes per year.

One of Amy’s Lifetime Home Support pillars includes her VIP Club, where clients get free access for life simply by buying or selling one time with Amy Stockberger Real Estate. The VIP Club includes free use of their moving trucks and trailers, and access to all of their moving supplies (like moving boxes, appliance dollies, and labels). Clients also get access to their party and tool equipment. The party equipment includes banquet tables and chairs, commercial grade food warmers, bouncy houses, cotton candy, snow cone, popcorn and hot dog machines, and more. The tool equipment includes wheelbarrows, ladders, extendable tree branch trimmers, tools for projects and home maintenance, and more. Things that homeowners normally need to buy, rent, or store, their clients gain access to these items for free for life.

Another pillar is their Home Support Team partners program, which is made up of local businesses who offer clients preferential treatment and oftentimes, preferential pricing.

Other pillars include a discount marketplace (where clients can save over $5,000 annually), highly attended client events, a One Roof Solution, and custom software created for their clients, which gives clients a one-stop-shop to access all of the VIP Club pillars easily and seamlessly reserve all of their fabulous VIP Club equipment.

With over 22 years in the business, a Ph.D. in “failing forward,” and the gift of never losing steam in the process, one of Amy’s superpowers is creating systems to scale. This has allowed her to help real estate agents and brokers at all stages of their career scale and grow their business the easy way, giving them the financial and time freedoms they deserve.

One of her signature courses, The Copy & Paste Formula to Implement & Monetize Your VIP Club™, is the only course of its kind that lays out the roadmap to turn your clients into lifetime referral partners, while creating an additional revenue stream and a system to attract and retain agents all in one, using her proven Lifetime Home Support model. Amy also offers Lifetime Home Support™ trained Virtual Assistant time blocks available to purchase to help her students implement and manage their VIP Club, as well as all-inclusive Lifetime Home Support software that becomes your client’s one-stop-shop.

Amy has two boys, ages 19 & 6 years old. Their 19-year-old sells real estate with them, while their 6-year-old holds court at the office most days, too. They have two beloved dogs, Cooper Isaiah (a loyal golden retriever) and Frankie Noodles (a sassy bulldog) who are both at the office each day. Amy is active in the community and sits on the Board of Directors for the Greater Sioux Falls Chamber of Commerce. She and her husband own several other businesses including local real estate investments and Airbnb rentals in different states, new construction developments, a childcare center, escape room and axe throwing businesses, a mobile digital billboard business, and a digital course and coaching business. She also can’t get enough of good nachos, a homemade margarita, laughing until her cheeks hurt, sunsets (sunsets are her jam) and working out, mainly due to the nachos and margs.

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-Aaron Amuchastegui