Before authoring Never Split the Difference, one of the top negotiation books of all time, Chris Voss worked as the FBI’s lead negotiator for international kidnappings. On today’s podcast, Chris shares the secrets of professional persuasion and explains what agents can do to save deals that are in danger of falling through. Pat and Chris role-play several common real estate negotiations, including those for post-inspection repairs and last-minute hang-ups at settlement. Chris also outlines the communication pitfalls that cost agents referrals, how to manage client expectations, and more. Continue reading
Yawar Charlie has been selling high-dollar listings in Los Angeles for over 12 years, and business for him has never been better. He acknowledges that the industry is constantly changing, but he also believes that high-quality…
Jamie Taylor founded Bluebird Realty to provide buyers and sellers in her market with the joyful real estate experience they deserve. In less than one year, she’s grown her brokerage to a nine-agent team that’s already…
How hard is it really to do a double-ended real estate deal? According to Million Dollar Listing San Francisco star Roh Habibi, it’s not as difficult as many agents seem to think. On today’s show, Roh…
Both Citibank and Compass are under fire this week in the news. Due to holdings violations, Citibank is facing a fine of $30 million from the OCC. And Compass’ new “coming soon” platform has The…
At just 19 years old, Jason Hartman started his real estate career. By age 24, he was one of RE/MAX’s top agents worldwide. Now, decades later, Jason shares his industry expertise with a network of nationwide…
Real estate expert and author Robert Campbell has been in or around the industry his entire life. Over the years, he’s been through good markets, bad markets, and everything in between. His experience and analytical approach…
For over a decade, Matt Wagner has helped talented real estate agents massively scale their business. On today’s show, Matt shares several of the simple strategies his clients have used to increase their transactions by…
Broker and team lead Wilson Leung takes brand-new agents and turns them into real estate rockstars. Two of Wilson’s agents have won Rookie of the Year awards, and one recently made NAR’s prestigious 30 Under 30…
Even as a new part-time agent, Rachel Major managed to outperform the majority of Realtors in her market. And now, after committing to a full-time schedule, she’s absolutely killing it! Rachel sold 69 homes on her…